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Personalized Advice

In NOVI® accompany you to find your bed ideal. Visit us in our stores, and receive individualized attention from experts at rest that will guide you according to your needs, posture and lifestyle. We help you make the best decision, with support and confidence.

Warranty 2-Year Structure

Protection for 2 years against defects in the structure or base of the team, ensuring strength and stability.

Warranty policy

Warranty 1 Year Electronics

Full coverage of the electrical components and motors for 1 year, before a malfunction.

Warranty policy

German Technology

Components and mechanisms manufactured according to standards of German precision and durability, to deliver reliable performance and superior quality.

2-Year Limited warranty

Accessories NOVI® come with a warranty of 2 years against manufacturing defects, to come to rest with peace of mind. See terms and conditions for details on coverage.

Warranty policy

30 Nights

Enjoy 30 nights of testing with our accessories. If it is not what you were expecting, you can return it without complications. Terms and conditions apply.

Ergonomic design and Comfortable

Each pillow NOVI® is designed to fit the natural shape of the head and neck, providing support balanced, softness and freshness throughout the night.

Materials are Safe and Hypoallergenic

Made with foams certified textiles and soft, our pillows are free of harmful substances. They are ideal for people with sensitive skin and for those who seek an environment of healthy sleep.

Limited warranty of 3 Months

The pillows NOVI® come with a 3 month guarantee against manufacturing defects, to come to rest with peace of mind. See terms and conditions for details on coverage.

Warranty policy

Test 10 Nights

Enjoy 10 nights of the test with our pillows. If it is not what you were expecting, you can return it without complications. Terms and conditions apply.

Personalized Advice

In NOVI® we assist you to find the mattress ideal. Visit us in our stores, and receive individualized attention from experts at rest that will guide you according to your needs, posture and lifestyle. We help you make the best decision, with support and confidence.

10-Year Limited warranty

In NOVI® we stand behind the quality of our mattress with a 10 year warranty. This covers manufacturing defects in materials and structure, provided that you follow our recommendations of use. See terms and conditions for details and how to make it effective.

Warranty policy

Shipping and Free Return*

In NOVI® comfort starts from the first day. Shipping and returns are free in Bogota*, and on the date that you choose, our specialists will install your mattress in the room you wish, removing and discarding any of the packing materials. For other cities, see conditions with one of our advisors.

Trial of 100 Nights

We want you to sleep quietly. That's why, in NOVI®, you can test out your mattress at home for 100 nights. If it is not what you expected, we will help you with the return process according to our terms and conditions. Let your rest, without the risks!

Density Ultra™: The Base of a Break Unbreakable

  • Ergonomic support from the top: Its firmness optimized promotes proper alignment of the spine, and the comfort posture.
  • Unrivalled durability: Material of ultra-high density that retains its shape and strength with the passage of the years.
  • Improved ventilation: Structure of the open cell facilitates air circulation, helping to keep the temperature balanced.
  • Reduction of movements: Decreases the transfer of movement on the surface of the mattress, allowing for a rest without interruptions.
  • Structural stability: Provides a firm base for the upper layers of the mattress, enhancing their performance and comfort.
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Stability Core™ – the Backbone of The Comfort and Ventilation

  • Support Zoned Smart – Strategic distribution of firmness and flexibility for a lineup ergonomic, and pressure relief.
  • Flexibility Adaptive – Acts as the backbone of the mattress, adjusting to the movements of the body for increased comfort and freedom of movement.
  • Ventilation and Thermal Regulation – Internal channels for air flow to dissipate the heat and humidity, maintaining a cool temperature throughout the night.
  • Stability Core™ breathes with you and adapts to every movement.
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Motion Control™ – Less movement, more harmony

  • Insulation for superior motion: Minimizes the transfer of movement to avoid disruptions to the sleep.
  • CNC cutting grid: Advanced technology that allows for a response independent of the pressure, absorbing impacts and optimizing the stability of the mattress.
  • Greater comfort and stability: Reduces the feeling of movement, allowing each person to enjoy a continuous dream and sleep.
  • Well-being and harmony with a partner: To sleep without interruption improves the quality of sleep, mood, and daily connection.
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7Z Arctic Foam™ – Relief areas, freshness without limits

  • Top layer of the technology IsoCORE: Designed to provide freshness and absolute comfort.
  • Profiling of 7 areas: Adapts to every part of the body to relieve pressure points and improve the support.
  • Ergonomic support: It encourages the natural alignment of the spine for a restful and stress-free.
  • Gel particles refreshing: Dissipate heat and maintain an optimum temperature during the night.
  • Comfort and stability: Provides the ideal balance between softness and firmness.
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IsoCORE™– Technology that Adapts to You.

  • Layers of foam specialist with formulations independent for maximum comfort and support.
  • Design Multi-Zone that relieves pressure points and improves the ergonomics.
  • Cutting precision CNC for greater adaptability and smooth transition between areas.
  • Ventilation optimized that regulates the temperature and prevents the accumulation of moisture.
  • Advanced technology for a break, cool, comfortable and restful.
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